the car was fine. the problem is I was quoted $157.93 for the car rental. When I showed at the airport counter I declined the insurance. Yet, when I signed page after page on the contract the final bill was $333.88. I called Dollar and they said the additional charge was for insurance, which, I’d declined. When I was at the counter I had to sign screen after screen of agreements and so the total of $333.88. When I questioned the agent he said it was for taxes.
Location of Dollar Rent A Car transaction: – Phoenix
Amount of financial loss incurred: – $175.95
– Have called Dollar and they’re refusing to remove the insurance charges and say the only person who can remove them is the manager on site and they won’t provide the local phone number
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Comment on CONSUMERS ALLEGE DOLLAR RENT A CAR AND THRIFTY CAR RENTAL TRICK RENTERS WITH INSURANCE SCAM by claude
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