I don't own a car and I used to rent it at Dollar because it had the most competitive prices. I recently stopped renting from them because I was really disappointed by the aggressive approach of their staff in trying to sell insurance policies. I have standard and additional insurance through my Amex card. They told me that they don't accept the credit card insurance policies (don't know exactly what it means...) and that I should have bought also an insurance from them. I refused to buy policies from them, but obviously renting a car with the threat your insurance policies will not be accepted was not a pleasant experience. I saw this type of conversation occurring with all clients that were in line in front of me.
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