Comment on Consumers Allege Hidden Overcharges by Dollar / Thrifty Rent A Car by Derek

confirmed for $229.98 after 9 hour flight and large amount of people in line I told employee I want my original agreement with no extras or additions. I then asked about the toll roads and agreed an extra $45 for the 12 days rental. When I got back to England I got an email and the charge to my debit card is $802.62.
Orlando Airport
$626.64
30/08/14 Telephone call put on hold 1hr 47minutes then cut off 31/08/14 Telephone call office closed 01/08/14 Telephone call office closed 03/08/14 Telephone call passed around then told charge for extras that I did not agree put on hold for 48 minutes then phone cut off