I will NEVER use this rental company again. I had a reservation, my flight got into Denver early, and went to pick up the rental. The woman indicated she found my reservation in the computer, told me to pick out whichever car I wanted, as I walked away I saw that she charged me 5 times as much as my reservation noted. I inquired and was told because I was “early” she made a new reservation. I asked for it to be cancelled immediately and sat in the waiting room for an hour until they would honor the rate I reserved. And, there were many hidden fees that resulted in the reserved rate a false estimate. Consumer fraud, terrible service, terrible policy, I will never rent from this company again.
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