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Comment on Consumers Allege Hidden Overcharges by Dollar / Thrifty Rent A Car by Ginny Z

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I had the same experience with another rental car company in Chicago. What I discovered was that if I contacted the DOT for the state of the infraction, that they charged the toll only with no administrative fees for providing the DOT with your contact information.

If you think you may have missed a toll, contact the state DOT directly before they ever go to the rental car company.

Pretty slick way for the companies to make just a little more off of their customers.


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